Providing international trip support and dispatch services as well as ground handling support within a network of more than 40 airports.
We offer a full scope of services that accurately corresponds to the specific needs of our customers.
Instead of having fixed monthly expenses for in-house dispatchers, certification, office rent, software, and other related costs, you will pay a fixed rate for only the flights performed.
This approach reduces the effects of seasonal flights, e.g. when OCC is overloaded during the summer and quieter in winter. You have access to an unlimited number of certified dispatchers and can use them as much as necessary.
The total cost of OCC (including indirect and invisible costs) is much lower when outsourcing.
FCG OPS accumulates many flights from various air companies reaching more than 15 000 legs per year. Such volume and long-term partnerships allow our customers to receive great discounts for ground handling, fuel, and other services.
Our procurement team does daily price tendering, signs agreements, and prepares trip cost estimates. A dedicated travel team with an IATA license is focused on services for crew members (hotels, tickets, transfers) by using professional, travel agent resources.
For more than 20 years FCG OPS has accumulated experience with more than 400 air companies. Their approach to flight support, established contacts, knowledge and effective tips are used by our team of 25 dispatchers in their daily routine. Continuous participation in industry events, internal and external training and experience exchange with our partners allows us to keep up to date.
FCG OPS dispatchers are trained in accordance with the ICAO manual. Many of them are holding FAA, IATA, Jeppesen and other licenses.
The company is annually audited by Austrian, Swiss, Maltese, German, San Marino and other CAA’s.