Full-scale 24/7 international trip support services delivering seamless and compliant flights

Tailored solutions, designed to meet every customer’s requirements, provide exceptional quality, ensure compliance, overcome any challenges, and enhance the overall flight experience.

Who we serve

FCG OPS offers individual, flexible trip support solutions for:

Business aviation & private aircraft

Airlines (AD-HOC, scheduled)

Military & Governmental organization

Cargo

Air Ambulance

Aircraft delivery

Services

Flight authorization

Obtaining overflight and landing permits
Reliable and timely approvals ensured by direct contacts with CAA
Block permits obtaining
Air navigation payment

Flight planning

OFP calculation
ATC FPL filing
NOTAMs checks
Weather checks

Ground services arrangement

Slots, PPR, parking
Security, customs and immigration (APIS submission, GENDEC, RCF, GAR, etc.)
Aircraft handling
Movement control

Fuel

Fuel arrangement & coordination with the supplier and into-plane agent
Fuel price analysis, ad-hoc price tendering from numerous global and local fuel suppliers
Exclusive volume-based rates

Advantages

Superior Quality & Guarantee

Uninterrupted 24/7 operations
All dispatchers are certified in accordance with ICAO Doc 10106, ICAO Doc 9868 and EASA Part ORO.GEN.110(c)
EASA regular trainings and audits

Infrastructure, technologies, and innovative features

Enhanced technical infrastructure, including all systems’ continuous back up
API integrations with operators scheduling systems
Various software tools for flight planning

Convenience & Communications

Personal key account manager
Multilingual team
Clear and timely communication through a single channel with fast response times

Cost-effectiveness

Pay-per-service and other customized payment solutions
Flexible credit options
Exclusive volume-based discounts with suppliers

Global Expertise

More than 25 years of experience
Deep understanding of international aviation regulations
Reliable industry contacts

Customer access to FCG OPS scheduling system ATOM

Access to all relevant information about the flight

Status of each service (permits, handling, catering)
Ground Services Live Tracker
Crew and passenger lists
Provider contact information
ATA, ATD, DLA, CTOT

A user-friendly fleet scheduling timeline

Full flights archive

Data exchange setup with a scheduling system

Report and document generation

Full airport data base

Actual, real-time NOTAMs and weather reports

Contacts

For operational questions (24/7)

+371 67 207 721
+371 27 324 677
(also for WhatsApp, Telegram, Viber)

ops@fcg.aero

SITA: RIXFCXH
AFTN: EVRAFCGX

For commercial enquiries

+371 67 033 389

customers@fcg.aero